Installation stops
Tell us whether you used the APK or Downloader route, the device model and the message shown on screen.
App, login and device help
Lion OTT App Support Center
Get help with the current download route, Downloader code, player installation, connection formats and account access. Include the device and exact error so support can start at the right step.
- APK and Downloader guidance
- Xtream Codes and M3U checks
- Fire TV and Android TV help
- Private account-based tickets
Quick route
Four Details That Make Support Faster
Send the device model, player name, login format and exact error. Mask the password and complete playlist URL in every screenshot.
App, login and device help
Four Details That Make Support Faster
Send the device model, player name, login format and exact error. Mask the password and complete playlist URL in every screenshot.
Player rejects the login
Confirm whether the app expects Xtream Codes fields or one complete M3U URL before opening a ticket.
Subscription or account issue
Use the customer area for order status, expiry, renewal, password recovery and private ticket history.
FAQ
Questions About Lion OTT
The practical details people usually need before they continue.
I forgot my account password. What should I do?⌄
Use the password reset link on the sign-in page. The reset message is sent only to the email attached to the account.
My player says the login is invalid. What should I check?⌄
Check every character in the server address, username and password. Also confirm that the subscription is active and that the selected login method matches the player.
Where can I follow an open support request?⌄
Sign in and open Tickets in your Lion OTT account to see replies and keep the conversation together.
Ready to Continue with Lion OTT?
Test the service on your own device first, or compare the current plans before ordering.
